Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. The company is the operator of several collision reporting centers throughout Ontario. Our primary focus is on providing superior customer service to the public while providing cost containment measures for both the Police and Insurance industries. Inherent to the program are powerful fraud deterrent measures and an efficient information flow system from the reporting centre to an insurance company’s claims office, including third party and passenger information. We offer the use of free telephones in the reporting centers we operate so that citizens reporting accidents can contact loved ones, their broker, or their insurer.

Beginning as a pilot project with the Toronto Police Service and six insurance companies in 1994, the program has now expanded into many other Ontario municipalities, and insurance companies comprising roughly ¾ of the automobile insurance market are currently participating members.

We offer training seminars for member companies, which give brokers and insurance personnel important information on Collision Reporting Center (CRC) operations, and how to use CRCs as a tool for improved customer service and efficient claims processing. The seminars are conducted free of charge, in groups, making sure that there is always someone available to serve customers. The training seminars warrant 1.5 hours Technical Credit for the Registered Insurance Brokers of Ontario (RIBO) brokers “Continuing Education Program”.

For more information, please contact Bob Gutwein, C.F.E. at 1-877-895-9111.